Alba M. Alemán, CEO and founder of Citizant, has led the company through 20+ years of successful service delivery on mission-critical government programs. Alba provides strategic direction on corporate growth strategies, workforce engagement initiatives, company culture, differentiated capabilities, and quality.
Her passion for creating a better future for Citizant employees, customers, and partners is evidenced by the company’s significant investments in organizational maturity, neuroscience-based leadership development, and employee care. Since its founding in 1999, Citizant has been recognized by numerous government and industry organizations for its innovative IT and business transformation solutions. In 2019, Citizant was recognized with GTSC’s Mid-Tier Business of the Year Award and the U.S. Women’s Chamber of Commerce Innovation & Performance Award.
Alba firmly believes that organizations must invest in mature business practices to ensure delivery excellence. Citizant’s Civilian Business Unit was recently appraised at Maturity Level 3 for both CMMI® Development and Services against Version 2.0, making Citizant the 4th company worldwide to achieve this distinction. The company is also certified in ISO 9001:2015 for Talent Acquisition, ISO 20000-1:2018 for Shared Services, and ISO 27001:2013 for Information Security. Because of its disciplined focus on quality and customer satisfaction, Citizant routinely receives superlative performance ratings from its government customers.