Citizant has two decades of experience in Federal EA at agencies including Department of Homeland Security, Internal Revenue Service, Federal Law Enforcement Training Center, Housing & Urban Development, Securities and Exchange Commission, and Department of the Interior. This long-term involvement with Federal EA enables us to develop solution approaches to modernization that leverage other current and planned IT investments and mesh with future systems development efforts. Our Process Improvement expertise dovetails with EA to produce modernization roadmaps that integrate seamlessly with existing organizational process.
We have developed applications in Waterfall, Agile, and hybrid environments. Our senior software developers are cross-trained and certified in leading legacy, current, and emerging platforms. As a capable partner for system development, modernization, and enhancement, we are often tasked with maintaining the functionality and security of legacy systems, even as we address new user requirements arising from legislation, regulations, or evolving mission and organization priorities.
Citizant currently works with two Federal agencies to modernize their existing case management systems, some of which process hundreds of thousands of cases each year and are heavily paper-based. The goal for each of these agencies is to transition to a fully paperless environment within the next 2-5 years. As part of our work, we lead facilitated sessions with business stakeholders, provide Agile training, develop requirements and user stories, design new business processes, assist with the analysis of technology alternatives, and develop release plans and strategic roadmaps.
Our combined expertise in these important data management, systems engineering, and application development disciplines – provided by a highly mature, integrated small business – allows us to succeed in IT modernization initiatives where smaller boutique firms and large, siloed integrators often fail.