Identity, Credential, and Access Management

Using the Right Methodologies for Delivery Excellence

Citizant supports the execution of the Homeland Security Presidential Directive (HSPD-12) and Identity, Credential, and Access Management (ICAM) missions throughout the federal government. We combine proven CMMI-compliant management principles and credentialing best practices with in-depth HSPD-12, OMB 11-11, FIPS 201, and FICAM domain expertise. Citizant uses ICAM approaches to help reduce the use and exploitation of stolen or weak credentials. For the IRS, we bring in-depth knowledge and experience in biometrics, identity management, and credentialing content management and exchange, including credentialing and security-related imaging.

Citizant’s extensive experience and strategic partnerships with industry experts jump starts modernization, mitigates delivery risk, and supports agencies with adoption of M-19-17.

OMB M-19-17 – Modernizing ICAM

The Office of Management and Budget (OMB) memorandum M-19-17 “Enabling Mission Delivery through Improved Identity, Credential, and Access Management (ICAM) policy” establishes a comprehensive roadmap for the modernization of ICAM for Federal Agencies. In short, OMB M-19-17 reinforces HSPD-12 and FIPS-201 policies and serves to continue progressing ICAM within the government by expanding the number and form of permitted authenticators. OMB’s M-19-17 release, together with FIPS 201 and HSPD-12, underscores the important role of PIV cards in federal identity and promotes the issuance of Personal Identity Verification (PIV) credentials across all federal enterprise identities. The memorandum states that agencies are required to use PIV-based authentication for physical as well as logical access – something that many agencies have yet to adopt.

Citizant’s extensive experience and strategic partnerships with industry experts jump starts modernization, mitigates delivery risk, and supports agencies with adoption of M-19-17.

Citizant’s holistic approach protects agency resources.

Adaptive Processes and Incremental Maturity Across ICAM Lifecycle

Citizant works closely with agency security services organizations to support successful HSPD-12 and ICAM service delivery and develop a roadmap for incremental transformation. Citizant provides SmartID enrollment, issuance, activation, certificate rekey, card renewal, access card issuance, and pocket commission credentials in more than 30 states. Our nationwide staffing ability and remote training capabilities support continuity of operations and surge support requirements in 48 sites across the U.S. We are responsible for the issuance, collection, and lifecycle management of more than 100,000 credentialed federal employees and contractors.

Citizant’s experience across the full lifecycle of HSPD-12 and ICAM support services, proven performance management methodology, and nationwide staffing and training capabilities delivers measurable results.